Trial Software


Companies which do the whole "bait and switch" thing with bundled trial software really grip my shit.

Case in point. Western Digital bundle Memeo Backup Software with their "My Book" External hard-drives.

That's what buyers of the drives think. There's certainly nothing to suggest otherwise.

But only AFTER loading the software, taking time to configure it and running the first backup do you discover it is a "30-Day Trial" version, requiring a further $30 purchase to retain it.

First impressions count. My impression is that Western Digital suck for bundling it, and Memeo sucks for using deceptive business practises. When it comes to buying another HD, I will be sure to avoid Western Digital products.

2 comments:

Anonymous said...

I too feel your pain. Interesting how they fail to mention that the Autobackup software is trial version only. When you look at Autosync it says 30 day trial. Memeo's customer service is garbage and they don't even post a phone number on their website.

Anonymous said...

Ummm...I may have missed something, or maybe some else did, but when I purchased my back up drive it came bundled with memeo as well...but...there was a registration code that came with it. I entered the code and have been using it ever since. No real complaints other than system lag when running.

So...maybe the registration code got overlooked? But is indeed they are only pkg'ing trial crap then that is lame.