Best Buy


Despite being sued for deceptive practises a few months back, Best Buy persist in using in store kiosks that - on the face of it - appear to be connected to the internet.

Instead they are connected to the company's own intranet.

The prices shown end up usually being higher than those a customer may have found at online at home, resulting in confusion when he or she is finally at the store to actually buy something.

Best Buy staff members use the kiosks to "check prices" for shoppers, presumably trained by management to do so, and thus fully aware of the deception they are then perpetuating by doing so.

This practise - something which obviously grips my shit - needs to be commented on and reported wherever possible, so as to make the public aware that one of the nation's major corporate retail chains is, to all intents and purposes, ripping them off.

No comments: