All the retailers are bitching about what a "flat" Christmas season they've been having, despite cutting prices and advertising heavily.
If you want to achieve more sales, here's an idea:- How about employing some fucking staff to man the checkouts?
The best prices in the world combined with the greatest store layout possible will do you NO fucking good if when customers get to the tills they have to wait and wait and wait and wait to pay for what they have chosen. Time is too valuable for many, so no wonder people are abandoning the high street, instead flocking online to competitors sites with comparable/cheaper prices and to-the-door delivery.
This kind of blinkered management decision - based, no doubt, on staffing costs rather than any other factor - really grips my shit.
Retail Problems
posted
Saturday, December 22, 2007
Labels: Retail stores
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment